Global

The business landscape

Figure 1: Businesses enumerated by size

Figure 2: Businesses enumerated by sector

Figure 3: Businesses enumerated by sector

Figure 4: Sample characteristics

Figure 5: MSEs by sector of production

Figure 6: MSE revenues and productivity

Figure 7: Changes in MSE outcomes in past year

The small business owner

Figure 8: MSE owner characteristics

Figure 9: Pyschographic characrteristics of SME owners or managers, by gender
Figure 10: Pyschographic characrteristics of SME owners or managers, by gender

Figure 11: Correlation between owner’s motivations, goals and attitudes to risk

Digital technology strands

Figure 12: Summary measures of financial access

Digital technology

Figure 13: Access to connectivity and devices

Figure 14: Drivers of overall technology adoption

Figure 15: Applications of digital technology

Figure 16: Depth of digital technology adoption

Figure 17: Non-financial digital technology adoption factors

Figure 18: Relationship between internet-connectivity and firm-level labor productivity

Figure 19: Relationship between digital technology and firm-level labor productivity

Figure 20: Relationship between general digital technology adoption and subjective growth

Figure 21: Relationship between digital technology adoption and firm-level labor productivity

Figure 22: Relationship between digital technology adoption and firm-level labor productivity

Figure 23: Relationship between depth of digital technology adoption and firm-level labor productivity

Financial services

Figure 24: Summary measures of financial access

Figure 25: Financical accounts and savings

Figure 26: Merchant payments

Figure 27: Demand for credit

Figure 28: Barriers to credit

Figure 29: Impacts of digital financial services

Figure 30: Insurance usage

Figure 31: Relationship between financial services and firm-level labor productivity

Figure 32: Relationship between financial services and financial resilience
Figure 33: Relationship between financial services and firm growth
Figure 34: Relationship between financial services and capital investment

Consumer protection

Figure 35: Challenges with loan repayment

Figure 36: Consumer protection issues
Figure 37: Consumer protection issues
Figure 38: Predictors of consumer protection risks: Demographics
Figure 39: Predictors of exposure to consumer risks: Breadth of digital technologies
Figure 40: Predictors of exposure to consumer risks: Non-financial digital technologies
Figure 41: Predictors of exposure to consumer risks: Financial services
Figure 42: Relationship between depth of digital technology adoption and exposure to consumer protection risks

Risks and Resilience

Figure 43: Risks: General

Figure 44: Risks: Climate

Figure 45: Risks: Impacts

Figure 46: Financial resilience

Figure 47: Non-financial dimensions of business resilience

Figure 48: Access to connectivity and devices

Figure 49: Relationship between prior exposure to weather shock and investment in adaptation
Figure 50: Relationship between prior exposure to weather shock and use of financial services
Figure 51: Relationship between prior exposure to weather shock and use of digital tools
Figure 52: Relationship between overall technology adoption & resilience

Annex

Figure 53: MSEs by premises type

Figure 54: MSES by sector